Privacy policy
Utopiya operates this store and website in order to provide you with a personalized shopping experience (the "Services"). Utopiya is powered by Shopify.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use the Services. In the event of a conflict with our Terms of Use, this Policy prevails.
Information we collect
Contact information: name, address, phone number and email. Financial information: card numbers, payment details and transactions. Account information: username, password and preferences. Transaction information: items viewed, purchased, returned or cancelled. Communications: messages sent to customer service. Device information: device type, browser and IP address. Usage information: data related to your browsing on the site.
Sources of information
Directly from you when creating an account or making a purchase. Automatically through cookies and similar technologies. From our service providers. From partners or other third parties.
Use of your information
To process your payments, fulfill your orders, manage your account and arrange shipping. To send you promotional communications and targeted advertising. To detect and prevent fraudulent activity. To provide customer service. To comply with applicable laws.
Disclosure of your information
To Shopify and our service providers. To our marketing partners. With your consent. To our affiliated companies. To comply with legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes information to provide and improve the Services. Your information may be transferred to other countries. Please consult Shopify's Privacy Policy for more information.
Third-party websites
The Services may contain links to third-party sites. We are not responsible for their privacy practices.
Children's data
The Services are not intended for children. We do not knowingly collect information from minors. Contact us if a child has provided us with information.
Security and retention
No security measure is foolproof. Retention periods depend on our legal obligations and the management of your account.
Your rights
Right of access. Right to deletion. Right to rectification. Right to portability. Management of communication preferences. Contact us to exercise these rights. We will not discriminate against you.
Complaints
Contact us for any complaint regarding your information. You may also contact your local data protection authority.
International transfers
Your information may be transferred outside your country. We use recognized transfer mechanisms where required.
Updates
We may update this Policy at any time. The revised version will be published on this site.
Contact
For any questions, contact us at: info@utopiya.ca